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Volunteer and Events Coordinator

Key areas of responsibility

  • The first point of contact for information for both volunteers and enquiries from external agencies/organisations
  • Promote our organisation at local events and coordinate logistics including volunteer staff, stalls, brochures, bump-ins/out etc. along with other team members
  • Support staff to identify volunteer opportunities, develop role descriptions and coordinate end to end recruitment process, especially orientation, induction and training
  • Maintain a volunteer database and coordinate all volunteer communications
  • Coordination, administration and rostering of volunteers and assist in developing volunteering and internship programs
  • Manage volunteer engagement and foster the relationship between volunteers, clients and the organisation
  • Coordinate programs and events to celebrate volunteering within the organisation through recognition and awards
  • Identify any obstacles in communication or workflow in operations and suggest alternate solutions to improve processes

Skills, Qualifications and Experience

  • Exceptional communicator and able to build rapport with a diverse range of stakeholders
  • Strong customer service and relationship management experience
  • 2+ years’ experience in similar role (Volunteer Management and/or Events Management) desired but not essential

Administrative and IT Skills

  • Experience working with MS Office and other online communications technology and software; ability to maintain records and produce clear and concise oral or written reports
  • Ability to prioritise and organise your work independently and as part of a tea
  • Current NSW Working with Children Check for Volunteers
  • Current Drivers Licence

Time commitment

10-15 hours per week

Working hours can be negotiated, we are flexible, however Thursdays and Fridays are preferred*

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